Thank you for shopping at waaah.co.ke. In case you are not entirely satisfied with your purchase, we are here to help you.

Returns

You have 7 days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition that you received it. The item must also be in the original packaging and include all the accessories it came with. You will also need to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the return will be deducted from your refund.

Need help?

If you have any questions related to refunds and returns, please contact us at [email protected]